Smartphone Technology and Memory Care

While excessive screen time can have negative consequences in all groups, smartphone technology in memory care also offers benefits for many residents. Understanding those benefits and being aware of the potential drawbacks is important for family members who want to make good decisions for their loved ones. When used wisely, smartphones can keep your loved one connected, engaged and feeling independent.

Pros of Smartphone Technology in Memory Care

People with memory loss often use smartphone technology as a method of support, communication and cognitive stimulation. Those uses offer several benefits, including:

• Connections to loved ones. Having access to a smartphone allows memory care residents to contact their loved ones, which can reduce loneliness when visiting a loved one in person isn’t possible. In the early stages, they may be able to access social media apps through the phone to stay informed on what their friends and family are doing.
• Reminders. Smartphone technology is an easily accessible way for people with early dementia to maintain more of their independence. Checklist, reminder, medication tracking and calendar apps with notifications help them keep track of important tasks and events.
• Reminiscing. Photos and videos saved to a smartphone offer a person with memory loss the opportunity to reminisce. Listening to songs that have ties to the past may also spark memories.
• Tracking. Enabling tracking information on a smartphone allows family members to see where their loved one is. This can be helpful if they still live at home.

Cons of Smartphone Technology in Memory Care

There are some potential negative effects of using a smartphone with memory loss, especially if the phone is used too often. Those drawbacks may include:

• Frustration with technology. Adults with memory loss may struggle to use a smartphone effectively or may forget their passwords and other crucial information. This can increase frustration, which is already common with dementia.
• Stimulation issues. The use of a phone can become overstimulating, especially if the person receives frequent notifications that cause confusion.
• Less in-person socialization. While smartphones keep loved ones connected from afar, they can also cause the user to isolate themselves from those around them. In a memory care setting, excessive phone use could cause a resident to miss out on interactions with their fellow residents.

Tips for Using Smartphone Technology Safely in Memory Care

Choosing appropriate equipment, engaging safety features and encouraging healthy technology use can keep your loved one safe and engaged. Here are some tips to help:

• Choose a phone that’s easy to use. Specialty phones designed for seniors or people with dementia, such as the RAZ memory cell phone or the Jitterbug, offer features that make use easier and safer. This includes large icons and remote management.
• Use accessibility settings. Adjusting the settings on any phone can make it easier to use. This includes voice commands, captioning, higher contrast, larger display size, reduced motion and magnification.
• Engage safety features. You may need to select certain restrictions or safety features to keep your loved one safe while using the phone. For example, you might limit or remove the ability to use texting, access the internet or share locations. Using these settings can help keep your loved one’s information secure and reduce the risk of them being scammed.
• Offer access to emergency  services. Having a simple way for your loved one to call 911 allows them to get help quickly if they’re alone. You can also set up an emergency screen to display important medical information on the phone should your loved one lose consciousness or be unable to explain their health needs.

The memory care communities under the Bethesda Senior Living communities umbrella encourage the positive use of technology and help residents stay connected to their loved ones. Our staff provides individualized care to memory care residents, which includes deciding how they can best use smartphone technology in positive ways.